The call center industry is one of the world's most rapidly growing and fastest changing. For those involved in call centers or anyone who just wants the inside scoop on this exciting field, Call Centers For Dummies is a must read. With invaluable information for managers on how to run an efficient, profitable center, and expert call handling strategies for agents, this is the ultimate call center book..
ISBN: 8126507101
Author: Bergevin, Real
Published by: Wiley India Pvt. Ltd.
For more information, please visit www.indiabookmart.com
ISBN: 8126507101
Author: Bergevin, Real
Published by: Wiley India Pvt. Ltd.
For more information, please visit www.indiabookmart.com
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